Principal Enterprise Systems Support Analyst

We are pleased to announce the following vacancies within IT - Technical Division. In keeping with our current business needs, we are looking for persons who meet the criteria indicated below:
Reporting to the Senior Manager - 
Enterprise Systems Support (ESS), the job holders’ role will be to provide technical leadership and support on all key reporting and analysis systems including but not limited to Oracle BI, informatica, fraud Management system, Revenue Management systems and Partner Relation management systems.

Key Responsibilities
Technical Support          
  • Applying data mining algorithms, writing queries, and designing reports;
  • Aggregating data from multiple sources in an efficient data warehouse and designing enterprise-level solutions for very large multidimensional databases;
  • Proactively analyze performance data to identify immediate and long term improvement opportunities within the Systems;
  • Participate in the design and high level modelling of Enterprise systems;
  • Manage problem and incident resolutions in liaison with technical and operations departments;
  • Research on new trends on systems and advice the business on the best fit models.Leadership
  • Inspire, up skill and grow junior analysts in the team;
  • Advice Management on resourcing needs, work structure and best fit for support.Business Support                            
  • Work collaboratively with users in relevant business units to understand and define relevant reports and dashboards;
  • Define user objectives and goals and design and lead program strategy based on nature of data, processes and needs;
  • Liaise with all business support units including, Third party developers and Core networks design and Support teams to support the growth and sustainability.Systems Support
  • Troubleshoot technical and non-technical challenges;
  • Manage system capacity and anticipate user demands on resources;
  • Work closely with the third party development teams to ensure that the requirements as documented are clearly understood and consult with the developers teams to validate design assumptions;
  • Ensure that recommended solutions are not sub-optimal, but fit within the overall information management structure of the enterprise
Minimum Requirements
  • 5 + years experience with system analysis, data analysis,  ERP systems, relational database, data warehouse, and OLAP and programming preferably in PLSQL, Perl, and MSSQL;
  • A degree in IT, Mathematics or Engineering (Telecommunications or Electrical & Electronic). Intermediate Unix Certification required;
  •  Certification in  Database Administration (Preferably  Oracle and MS SQL) will be an added advantage; expertise in relational and multidimensional database schemas is a must;
  • 5+ Years experience with Knowledge of  Mobile Network  core network systems,  Short Message Service Centre (SMSC), routing, Mediation and Intelligent Networks  is an added advantage;
  • Excellent skills demonstrating high proficiency in situational  analysis;
  • A  team player with ability to lead teams of people with varied technical skills ;
  • Strong administrative skills with a flair for technological enhancements to transactional processing;
  • Experience in people management and  team leadership;
  • Good negotiation skills, be commercially savvy  & aware;
  • Ability to develop & maintain effective relationships which yield results;
  • Good Knowledge of trends, principles and practices of Business Intelligence systems;
  • Have excellent communication skills with exceptional interpersonal and report writing skills;
  • Be highly innovative and creative with excellent analytical and decision making skills.
If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. The deadline for application is Monday, 23rd January, 2012.
The Senior Manager – Talent Acquisition
Safaricom Ltd
Via E-mail to

Trócaire Somalia Country Programme offers a challenging opportunity for a self directed, dynamic and highly
motivated person for the following position. Only those who meet the required criteria need apply.
Purpose: The Deputy Country Representative will lead and be responsible for the overall management of the
emergency & recovery programme within the framework of agreed strategy and wider organisational aims. He/she
will take the leadership on quality control and accountability of the programme, as well as will deputise in the
absence of the Country Representative.
• Masters degree or equivalent in development
• At least 5 years/substantial experience working with a humanitarian organisation within an emergency/
recovery environment at senior level.
• Skills and experience in project/programme implementation, monitoring, review and evaluation.
• Substantial people and programme management experience with good interpersonal skills and ability to
communicate at all levels.
• Track record of delivering results and impact.
• Solid experience in grant management, including budget holding and donor reporting.
• Substantial understanding of monitoring and evaluation, as well as accountability towards beneficiaries.
• Leadership and good interpersonal skills including the ability to listen.
• Representational, political awareness and advocacy skills.
• Experience of working with partners and a participatory approach.
• Fluency in written and spoken English and computer literate.
Purpose: The Institutional Fundraising Officer will be responsible in liaising with donors; monitor the funding
requirements of the programme and identify suitable donors; monitor the expenditure of donor funds closely;
ensure Trócaire is fully accountable to donors and beneficiaries and fulfills all contractual obligation and ensure the
production of high quality programme reports for donors and, where relevant, for Trócaire’s purposes.
• Graduate level education in a relevant subject.
• At least 5 years’ experience of working with an international organization.
• Good understanding and experience of project management cycle, participatory appraisal techniques, and
budget management.
• Proven track record of securing donor funds and managing donor relationships.
• Strong financial management skills.
• Strong writing and analytical skills.
• Considerable experience on writing proposals, concept notes and reports
• Computer competency in main Windows applications.
• Written and spoken fluency in English.
• Innovative, flexible and able to work in stressful and insecure environments.
PROGRAMME OFFICER, based in Mandera
Purpose: to identify new local partners to work with, support the partners during the project definition and
implementation, participate in managing budgets and reporting of the programme activities and coordinate the
monitoring and evaluation of the projects implemented by the local partners. The successful candidate shall also
be involved in capacity building of the local partners, as well as network with other partners in the education and
livelihood programs. This position is based in Mandera with regular travel to Nairobi and Gedo (Somalia)
• Masters level degree in development studies or a relevant subject.
• Minimum 5 years experience at a senior management roles handling financial budgetary control and grant
management, and programme management, working with local authorities, communities and partners
• Good understanding and experience of project/programme management cycle, participatory appraisal
techniques working with partner organizations and building their capacity.
• Knowledge and experience of managing or working on livelihoods and/or education programmes.
• Proven track record in high quality report and proposal preparation for donors
• Good skills in verbal and written communication in English and Somali.
• Computer literacy, team work, analytical skills is also essential.
Application Procedure: If you meet the criteria herein please submit a CV (max 3 pages) and covering letter
to the Regional HR and Admin Manager, Trócaire, P.O. Box 66300, 00800, Westland’s, Nairobi, or email to: by Friday 20th January 2012. Please include contact number, present salary, and contact details
for three referees (including current or most recent supervisor). Only short listed candidates will be contacted.
Trócaire is an equal opportunity employer. Qualified female candidates are encouraged to apply.

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